Union Bank Of India
 
Our Profile
Our Vision
Corporate Mission
Organizational Structure
Our Training Sytem
Model Code
Model Code for Collection of Dues
Cheque Collection policy
Risk Management
AML Policy
Board of Directors
Chief Vigilance Officer
Code of Bank's Commitment to Customers'
Banking Ombudsman Scheme - 2006
List of Nodal Officers under Banking Ombudsman Scheme
Compensation Policy
Grievance Redressal Policy
Code of Banks commitment to Micro and Small Enterprises
Policy on Bank Deposits

  ABOUT US

 Our Profile

The dawn of twentieth century witnesses the birth of a banking enterprise par excellence- UNION BANK OF INDIA that was flagged off by none other than the Father of the Nation, Mahatma Gandhi.

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Our Vision

To become the Bank of first choice in our chosen areas by building beneficial and lasting relationship with customers through the process of Continuous improvement.

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Corporate Mission

Our corporate mission to gain market recognition in chosen areas by building effective strategies.

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Board of Directors

Our board comprising of eminent individuals who are experts in diversified fields of Banking Like Retail, SME, and Technology etc.

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Cheif Vigilance Officer

Report any breach of ethics to our Chief Vigilance Officer ....

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Organizational Structure

Our Bank has a lean three-tier structure. The delegated powers have been enhanced. The decentralised power structure has accelerated decision-making process and thereby Bank quickly responds to changing needs of the customers and has also been able to adjust with the changing environment.

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Technology

Union Bank of india has accepted this challenge and has positioned itself to opportunities that technology has throwm open.  The opening up of the conomy together with near total decontrol from the regulatory authorities has added impetus to our efforts

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CODE OF BANK’S COMMITMENT TO CUSTOMERS

This is a voluntary Code, which sets minimum standards of banking practices for banks to follow when they are dealing with individual customers. It provides protection to you and explains how banks are expected to deal with you for your day-to-day operations.

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Banking Ombudsman Scheme - 2006
We are covered by Banking Ombudsman Scheme - 2006 of Reserve Bank of India.
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Compensation Policy

Genuine claims arising out of erroneous and unwanted direct debits made to the customer’s account due to frauds/mistake or fault in the system will be disposed of expeditiously.

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Grievance Redressal Policy

There is well-established public grievances machinery in our bank functioning at three levels i.e. Branch, Regional and Central Office level. All complaints received at every level is immediately acknowledged, redressed and final reply is also given to the complainants.

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Model Code

Fair lending practices to provide professional, efficient, courteous, diligent and speedy services in the matter of retail lending..

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Model Code for Collection of Dues

Fair practices especially with regard to collection of dues and repossession of security

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Cheque Collection Policy

Guidelines for time frame for the collection of outstation and local cheques.

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Risk Management

Union Bank of India (UBI) has taken various initiatives for strengthening the risk management practices and has a comprehensive risk management program being implemented…

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Our Training System

Union Bank has one of the best training systems in India. Our staff college at banglore

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