Ans:- A. Please click on the blue CONTACT US icon at the right of the screen, and select your choice from the ‘Visit Us’ panel

Ans:- We call this a Service Request

• Please contact our 24x7 Call Centre on the numbers given at the top of the screen
• They will advise you in case action cannot be taken immediately

However if you need to know about something before making your request :

• Please first look up the product write up using the red Navigation Menu towards the top of the page, so that you have a better idea of what is available.
• Next you can check the FAQs link at the top right hand side of the screen. You can also access FAQs through the blue CONTACT US icon at the right of the screen.
• Next please check the Customer Service Point link at the top, or through the CONTACT US icon. Here you will find conversational style answers to many questions.

You may also contact your Branch for any assistance

Ans : A. The money may be transferred within India through Internet Banking using the NEFT (National Electronic Funds Transfer) system which operates at set times during the day, or the RTGS(Real Time Gross Settlement) system which operates almost immediately but has a minimum amount eligible.
You may also give a cheque to your branch with a request to do the transfer. Mobile Banking may also be used with NEFT.
The amount can be transferred to any bank branch which is listed in the system and has an IFSC code number. If the beneficiary branch is not listed, then a DD (Demand Draft) on the nearest branch must be purchased and sent.
Alternatively you may use the IMPS [Interbank Mobile Payment System] to transfer funds through your mobile using the other person’s mobile as the reference.

Ans:- A. We have provided the facility for customers to pay their bills online :

• Through Billdesk, which is a company which specializes in this service. You can arrange for regular monthly payments also
• Through our own arrangements with companies

Ans:- A. We have arrangements with certain Religious and Charitable Institutions, to whom you may make donations either through Internet Banking, or through firms such as BillDesk or through Credt/Debit Card.
For the list of such Institutions, please click here. If you would like to suggest the names of other institutions for inclusion in the list, please enter the suggestion here.

Ans:- A. Yes. Union Bank is supporting theonline payment of both Direct & Indirect Taxes through Internet Banking.
We have also provided the facility to pay Income Tax through our ATMs.